Privacy Policy, Terms of Use & Shipping Info

Our Guarantee

We want you to be healthy and happy and we stand behind our scientifically proven products with a complete money back guarantee. If our product does not work for you, we have not earned your money and you may return the product for a full refund. We do ask you to return your product within six months of your purchase.

Free Shipping Policy

Free Shipping to the continental United States only. AK/HI and outlying territories may be subject to shipping charges.

Return Policy

Please contact us via email at support@membrasinlife.com to request your full refund.  All credits will be issued to the credit card used for the initial purchase.  Credit will be for product purchase price only; shipping charges or return shipping costs will not be credited.  If you are returning unused product, please ship to the following address:

Membrasin Life Sciences – 140 E 2200 N Suite 100 Logan, UT 84341

LEGAL DISCLAIMER

Date last modified: Jan 25, 2018
Welcome to our Web site (the “Website”). Membrasin Life Sciences (www.membrasinlife.com) provides the following Terms and Conditions Agreement (the “Agreement” to govern your use of the Internet Web site owned and operated by Membrasin Life Sciences (the “Service.”) Please carefully review this entire Agreement.
The Service is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained in the Agreement. Your use of the Service constitutes your binding consent to all such terms, conditions, and notices. If you do not agree to be bound by this Agreement, you are not authorized to use this Service.

Privacy

Please review our Privacy Policy | Membrasin Life Sciences which also governs your visit to the Web site, so that you may understand our privacy practices.

Accuracy of Information

We attempt to be as accurate as possible when describing our products on the Website; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, or other content on the Web site is accurate, complete, reliable, current, or error-free.

Intellectual Property

All content available on the Web site, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (the “Content”) is the property of Membrasin Life Sciences, our affiliates, our partners or our licensors, and is protected by United States and international copyright laws.
The trademarks, logos, and service marks displayed on the Web site (collectively, the “Trademarks”) are the registered and unregistered marks of Membrasin Life Sciences and our manufacturer, and are protected by United States and international trademark laws. 

All other Trademarks not owned by us, our affiliates, our partners or our licensors that appear on the Web site, are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

No Professional Advice

Any information supplied through the Service or by any employee or agent of Membrasin Life Sciences, whether by telephone, e-mail, letter, facsimile, or other form of communication, is for educational purposes or general guidance on the use of the Service, and does not constitute medical, legal, tax, accounting, or other professional advice. Health related information provided through the service is not a substitute for medical advice and it is important that you not make medical decisions without first consulting your personal physician or health care practitioner. The receipt of any questions or feedback you submit to Membrasin Life Sciences does not create a professional relationship and does not create any confidentiality privileges beyond those described in our Privacy Policy | Membrasin Life Sciences.

Modification of This Agreement

Membrasin Life Sciences reserves the right to amend this Agreement at any time. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Terms and Conditions to which you are bound. Your use of the Service after the posting of modifications to this Agreement will constitute your acceptance of this Agreement, as modified. If at any time you do not wish to accept this Agreement, you are not thereafter authorized to use the Service.

Third-Party Links

We are not responsible for the content of any off-Web site pages or any other Web sites linked to or from the Web site. Links appearing on the Web site are for your convenience only and are not an endorsement by us, our affiliates, or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Web site pages or other Web sites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of off-Web site pages or any other Web sites linked to or from the Web site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and Web sites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off Web site pages and other Web sites that you visit.

Choice of Law and Forum

This Agreement shall be governed by and construed in accordance with the laws of the State of Georgia, excluding its conflict of law rules. You and Membrasin Life Sciences expressly agree to submit to the exclusive jurisdiction and venue of the courts in Georgia in all disputes arising out of or relating to the use of this Service.

Limitation of Liability

In no event will Membrasin Life Sciences or its affiliates or any party involved in creating, producing, or delivering this service, be liable for any direct, incidental, consequential, indirect, special, or punitive damages arising out of your access, use, misuse, or inability to use this service or any linked services, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line or system failure.
Membrasin Life Sciences reserves the right to alter the content of this service in any way, at any time, for any reason, without prior notification, and will not be liable for possible consequences of such changes. These limitations apply even if Membrasin Life Sciences has been advised of the possibility of such damage. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, Membrasin Life Sciences’s liability in such jurisdictions shall be limited to the extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold us harmless for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your use of the Web site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

No Waiver

The failure of Membrasin Life Sciences to enforce any provisions of this Agreement or respond to a breach by you or other parties shall not in any way waive its right to enforce subsequently any terms or conditions of this Agreement or to act with respect to similar breaches.

SHIPPING INFORMATION

Our goal is to ship your order immediately and completely. All orders are processed within 24-48 hours (Monday – Saturday). Orders are not processed on holidays. Orders placed on holidays will be processed the following business day.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 USPS is our primary standard service carrier for all orders.
 Packages shipping within the United States receive FREE SHIPPING
 Please allow 3-5 business days from ship date for delivery with the exception of orders going to Alaska or Hawaii.
 Please note that we ship Monday through Saturday, excluding US holidays.

 Shipping charges may apply to orders shipping to Puerto Rico, American Samoa, Micronesia, Guam,
Marshall Islands, Mariana Islands and Palau.
 Please allow up to 10 business days from the ship date for orders shipped outside of the continental US to be delivered.

 Note: Remote locations in Alaska may take longer than 10 business days due to varying delivery schedules in the area.

How to track a USPS package

Please follow these simple steps to track your package:
 Copy your Tracking Number from the confirmation email you received from us
 Visit usps.com
 Enter the Postal Service Tracking ID into the “Track a Package” field
 Click the “Track Package” button, or hit enter to search

PRIVACY STATEMENT

This Statement of Privacy describes how Membrasin Life Sciences treats information received about you when you provide information to us and when you use the Membrasin Life Sciences Web site. This statement addresses the following.

Please read this Statement of Privacy carefully.

Collection and Use of Personal Information

You do not need to provide any information that identifies you (“Personal Information”) to use the Membrasin Life Sciences Web site. In general, you can visit our Web site without telling us who you are or revealing any personal information.
When you do provide us with personally identifiable information, we may use that information in the following ways, unless stated otherwise: we may store and process that information to better understand your needs and how we can improve our products and services and we may use that information to contact you.

How Personal Information is Protected

Membrasin Life Sciences takes reasonable steps to protect personal Information.
Membrasin Life Sciences uses technologies and processes such as access control procedures, network firewalls, and physical security. These technologies and methods increase the security and privacy of information traveling to, from, and within the Membrasin Life Sciences network.

Membrasin Life Sciences also safeguards Personal Information from unauthorized access. Only authorized Membrasin Life Sciences employees or agents carrying out permitted business functions are permitted to access Personal Information.

Changes to Membrasin Life Sciences Statement of Privacy
Membrasin Life Sciences may make changes to this statement from time to time. We will post changes to our privacy statement here, so be sure to check back periodically.

2-Step Starter Pack
Your two-step solution to help maintain natural lubrication
Vitality Pearls
A once daily, natural oral supplement to revitalize feminine moisture
Intimate Moisture Cream
A triple-emulsion topical cream to help provide topical hydration
Shop Now